Last Update: 19/07/2024

Welcome to BHHAVYA! These Terms & Conditions govern your use of our website, https://www.bhhavya.com/ (the “Site”), and the purchase of products from our online store. By accessing or using the Site, you agree to be bound by these terms. If you do not agree to all the terms, please discontinue using the Site immediately.

1. General

1.1. Eligibility: You must be at least 18 years old to use this Site and purchase products from us.

1.2. Account: When creating an account on BHHAVYA, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.

2. Products

2.1. Product Descriptions: We strive to provide accurate descriptions and images of our gems and jewelry. However, due to the natural variability in gemstones, the colors, sizes, and shapes of the products may slightly vary.

2.2. Pricing: All prices are listed in rupees. Prices are subject to change without prior notice.

2.3. Product Availability: Some products may be available only in limited quantities. We reserve the right to limit the quantities of any product or discontinue any product at any time.

3. Orders

3.1. Placing Orders: By placing an order, you make an offer to purchase the products. All orders are subject to acceptance by us.

3.2. Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation does not indicate acceptance of your order; it is a record of your offer.

3.3. Right to Cancel: We reserve the right to refuse or cancel an order if there is an error in the pricing, availability, or for any other reason. If we cancel your order, you will be notified and refunded any payment made.

4. Shipping

4.1. Shipping Policy: We ship to select regions/countries. Please review our Shipping Policy for more details.

4.2. Delivery Time: Estimated delivery times are provided as guidelines only. Delays may occur due to factors outside our control.

4.3. Customs and Duties: International customers are responsible for any customs duties, taxes, or other fees imposed by their country.

5. Returns and Exchanges

5.1. Return Policy: Return applicable only on damage during transport once unboxing video shared. The product must be in its original, unused condition with all original packaging and certificates.

5.2. Non-Returnable Items: Custom-made or personalized items cannot be returned or exchanged.

5.3. Refunds: Refunds will be processed after the returned item is inspected and approved. Shipping fees are non-refundable.

6. Intellectual Property

6.1. Ownership: All content on the Site, including text, images, logos, and designs, are the intellectual property of BHHAVYA. Unauthorized use of our content is prohibited.

7. Limitation of Liability

7.1. Disclaimer: BHHAVYA will not be held liable for any damages arising from the use of this Site, including but not limited to direct, indirect, incidental, or consequential damages.

8. Governing Law

8.1. Jurisdiction: These terms are governed by the laws of [your country/state], and any disputes shall be resolved in the courts of [your jurisdiction].

9. Changes to Terms

9.1. Updates: We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting to the Site.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at bhhavya9@gmail.com.